PRIVACY POLICY
Important Information
1. Definitions and InterpretationIn this Policy, the following terms shall have the following meanings:
“Account” => means an account required to access and/or use certain areas and features of Our Site;
“Cookie” => means a small text file placed on your computer or device by Our Sites when you visit certain parts of Our Sites and/or when you use certain features of Our Site. Details of the Cookies used by Our Sites are set out in section 13, below;
“Cookie Law” => means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
“personal data” => means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” => AV-Outsource Limited t/a Avosec , a limited company registered in England under company number 04608367, whose registered address is 15-19 Cavendish Place, London W1G 0DD and our affiliate sales office in Sofia, Bulgaria.
2. Information About Us
Our Sites is owned and operated by AV-Outsource Limited, a Limited company registered in England under company number 04608367, whose registered address is 15-19 Cavendish Place, London W1G 0DDOur VAT number is 835 8857 75.Contact details: E-mail address: [email protected] Correspondence address: PO Box 2089 Croydon CR90 9PG.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Sites. Our Sites may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them as we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
4. Your Rights
As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- Rights with respect to automated decision making and profiling.
5. What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see section 13 on Our use of Cookies and similar technologies and Our Cookie Policy):
- Full name;
- Address;
- Business/company name;
- Tax ID;
- VAT number;
- Job title;
- Contact information such as email addresses, telephone and fax numbers;
- IP address;
- Web browser type and version;
- Operating system;
- A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
- We do not store card or bank account details
6. How Do We Use Your Data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
- Providing and managing your Account;
- Process orders and applications submitted by you;
- Providing and managing your access to Our Sites;
- Personalising and tailoring your experience on Our Sites;
- Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you);
- To contact you if you requested communication from us;
- Personalising and tailoring Our products and services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by disabling your subscription from your profile page, by following the Unsubscribe link in the footer of the newsletter e-mail or by sending us an e-mail to [email protected].
- Market research;
- Analysing your use of Our Sites and gathering feedback to enable Us to continually improve Our Sites and your user experience;
7. How and Where Do We Store Your Data?
We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.Your data will only be stored in the Uk and the European Union.Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Sites.Steps We take to secure and protect your data include:We are totally committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put into place suitable physical, electronic and managerial procedure to safeguard and secure the personal data we collect against loss, theft, misuse, unauthorised access, disclosure, alteration and destruction. Access to your personal information is restricted to authorised personnel only.
8. Do We Share Your Data?
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.We will not share, sell or rent your personal information to third parties. However, we may disclose your information to third parties to enable us to supply products and services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We will not share, sell or rent your personal information to third parties. Please see list below of the third parties with whom your data may be disclosed:Avosec Distribution, Avast, Avira, Copperfasten, AVG, GData, Google, Paypal, Mailerlite, Blue Solutions, Kite Distribution and MHX.We may compile statistics about the use of Our Sites including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
9. What Happens If Our Business Changes Hands?
We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.
10. How Can You Control Your Data?
In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
11. Your Right to Withhold Information
You may access certain areas of Our Sites without providing any data at all. However, to use all features and functions available on Our Sites you may be required to submit or allow for the collection of certain data.You may restrict Our use of Cookies. For more information, see section 13 and Our Cookie Policy.
12. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at [email protected], or using the contact details below in section 14. We will send you a subject access form to complete and return to us.
13. Our Use of Cookies
Our Sites may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Sites and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.By using Our Sites you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Sites for monitoring of how you travel through the website, loading media files like images and videos, performing automated translation and providing payment services. For more details, please refer to section 6, above, and to section 13.6 below. These Cookies are not integral to the functioning of Our Sites and your use and experience of Our Sites will not be impaired by refusing consent to them.All Cookies used by and on Our Sites are used in accordance with current Cookie Law.Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Sites may not function fully or as intended. You will be given the opportunity to select the types of cookies that you would like to be set in your browser.Certain features of Our Sites depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.6. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.10, but please be aware that Our Sites may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.The following first party Cookies may be placed on your computer or device:
Name of Cookie
lz_visits
Purpose
Strictly Necessary
Name of Cookie
Provider
Purpose
HSID
LOGIN_INFO
PREF
SAPISID
SID
SSID
VISITOR_INFO1_LIVE
YSC
Remote_sid
IDE
APISID
HSID
SAPISID
SID
SIDCC
SSID
OTZ
Name of Cookie
IDE
APISID
HSID
SAPISID
SID
SIDCC
SSID
OTZ
Purpose & Type
Provider
14. Contacting Us
If you have any questions about Our Sites or this Privacy Policy, please contact Us by email at [email protected] or by post at PO Box 2089 Croydon CR90 9PG. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
15. Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Sites and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Sites following the alterations. We recommend that you check this page regularly to keep up-to-date. Last Updated: 20th Mar 2020
